Disabling of Passport Support for Money 2002, 2003 and 2004

Money 2004, and earlier versions of Money use an earlier version of the Microsoft Passport Network that Money no longer supports as of July 31, 2008.

Note "Microsoft Passport Network" is an obsolete term, and the current term is "Windows Live ID." However, you will find references to Microsoft Passport Network in Money Help and in the Money user interface (UI).

Additionally, online service support for Money 2005 ended on November 30, 2007.


If you encounter errors, please see http://support.microsoft.com/kb/894020

Retirement of Passport (Windows Live ID) sign in for Microsoft Money 2002 - 2004

Passport (Windows Live ID) sign in is to be retired for Microsoft Money 2002 - 2004 on July 31, 2008

This will have the effect that older versions of Money (2002-4) will no longer support adding or usage of Passport credentials on Money data files.

For more information see FAQ Article 557.

Passport/Windows Live problem for money 2002 - 2004 fixed

The problem affecting online login for passport/windows live users (as reported here) should now be fixed.

For most people, there shouldn't be any action required and the sign-in will just work. For others, try the following:

• Try signing in offline (using the last password that worked)
• Try changing the Sign in to the same Passport (Windows Live ID) credentials
• Try removing the Passport/Windows Live ID and then re-add it

It might be worth removing cookies if you experience problems.

Network status - 27 December 2007

Sorry this is late posting, been away for a few days and missed the problem report.

This issue is affecting a lot of people, so take note below. Further information or updated information can be found on the MSN Money Site Status Page

Problems signing into older versions of Money
When: December 27, 2007

Effect: We are currently investigating a problem where you may have problems signing into Money 2002-2004 (or Money 2002-2004 files that were recently converted to a newer version of Money).

Until there is a fix available, you can try the following:

• If you have not changed your password, sign into Money in "offline" mode.
• If you changed your password, sign in "offline" mode using your previous (original) password.

1. Once you have successfully signed into your Money file, remove the Windows Live ID from the file, convert the file to a newer version of Money and then re-add the Windows Live ID.
2. If you have already converted your file to newer version, sign into Money in "offline" mode. Change the Windows Live ID (Passport) to the exact same Windows Live ID (using your current password).
3. Sign into Money in "offline" mode and use Money in offline mode until there is a fix available.