Friday, December 12, 2008

Quotes not updating or slow to update

When: Dec 8, 2008

Effect: When attempting to update quotes in Microsoft Money or on MSN Money's Portfolio, the update may take a long time to complete or you may get an error message about not being able to connect to the online quote server.
This is currently under investigation.

12/9 Status: Possible hardware problem under investigation.
12/10 Status: Slowly improving. More likely to experience problems during busier times of the day. (Try again later). We anticipate having all of the affected hardware updated by the end of this week.

You may be able to get quotes updated by simply trying again or by limiting the number of quotes to update at one time (In Money Plus, you do this by selecting Pick Quotes to Download after clicking Update Prices in the Portfolio view).