When: Mid July (expected around 19 July)
In mid-July, Money’s banking services will be updated. The update will affect customers who use Microsoft Money 2005, 2006, and 2007 and MSN Money My Accounts users. During the update, online services such as account balance updates and transaction downloads may not respond. After the update, you may need to set up your accounts again to regain access to online services.
To prepare, do the following:
- Record the name and password for all accounts that need access to online services.
- If you are using Money 2005, 2006 or 2007, create backup copies of all your Money files. In Microsoft Money, on the File menu, click Back Up. Note: it is a good practice to save copies in multiple locations for added security.
- Review the Microsoft Money Support Web site (http://support.microsoft.com/money) for additional information about backup, sign-in, and online services.
During the service update period you may not be able to sign into your Money file with full online access. You can access your Money file during the update by selecting the check box I want to sign into Money directly, without access to all online services on the Money sign-in page. This sign in issue will impact Money 2004 and older versions as well as the newer Money 2005, 2006 and 2007 versions.
Duration: The service update period may be a few days in duration.
The scheduled event will be updated with more information as it becomes available.